Please allow additional time for arriving and departing from Liverpool Terminal for the duration of emergency works on Great Howard Street - see Mersey Travel Website for further details (external link opens in new tab)
Opens in new windowVehicle guidance
Useful information about the types of vehicles we carry.
Click here, or on the image above, to download the PDF.
Most frequently asked questions
The Company does not permit any charging of Electric vehicles on any of its vessels. This includes electric bicycles and scooters.
As long as the bike fits within the overall dimensions of the vehicle there is no additional charge. Bicycles on the roof of a vehicle form part of the measurements, this should be declared at the time of booking.
You are responsible for ensuring your vehicle is in a fit state to travel. The Company can refuse loading of any vehicle for safety reasons. Vehicles with obvious defects found at check-in or loading can be refused loading. Damaged electric vehicles must have all batteries disconnected before travel, with a certificate from the competent individual to confirm the vehicle is safe to travel.
The Company collects and analyses a range of information about trends, preferences and behaviors in order to provide a better service for its customers.