The Coronavirus (COVID-19) has impacted travel globally. The safety of our customers and employees continues to be our top priority.
The Isle of Man’s response to COVID-19 has been recognised around the world. As a result of strict border controls and an amazing community spirit, Manx residents have lived virtually free of restrictions throughout most of the pandemic. The Isle of Man Government is working its way through a staged transition in opening its borders. Travel restrictions are set to ease from 28th June.
Visitors to the Isle of Man
If you are a visitor to the Isle of Man please take a look at Visit Isle of Man’s useful Visitor Guidance documents which provide details of arrival requirements.
Isle of Man Resident/Property Owner/Visiting immediate family on the Isle of Man
If you are an Isle of Man resident, own property on the Isle of Man or are visiting immediate family members on the Isle of Man, then please visit Isle of Man Government’s COVID-19 website for the latest information and arrival requirements.
Please ensure that you are aware of expected requirements in place at your proposed time of travel before you commence your journey.
If you have visited the Isle of Man Government’s travel advice links above and still have queries regarding your eligibility to travel to the Isle of Man then please contact the Government’s Travel Notification Service (TNS) by dialling +44 1624 687171 or emailing [email protected].
We are monitoring updates and guidance from authorities and health organisations and have a range of options and back-up capacity should the need arise to help maintain lifeline services.
COVID-19 Safety Measures
On board our vessels and at our ports, we are taking precautionary measures to prevent any spread of the Coronavirus:
- Our vessels have established procedures for any passengers who contract the virus, including quarantine measures.
- Increased frequency of preventive cleaning and disinfection of “Hand Contact Point Hotspots” such as door handles, access touchpads, telephones etc.
- The vessels’ crew are subject to strict measures and hygiene requirements.
- Information supplied on hygienic measures based on the World Health Organisation’s guidelines.
In the interest of the safety of our customers and crew the following additional measures have been implemented on board:
- Food service will be limited to a reduced hot food menu (cooked to order), pre packed sandwiches/salads, snacks and canned/bottled drinks.
- At present, bottled/canned beer and wine will be available from the main café as the bar will be closed so that additional cleaning duties can be undertaken by crew member usually manning the bar. The bar shall re-open from 28th June.
- The shop will be open throughout the sailing with limited access of two passengers at a time. Home essentials such as bread and milk will be available to purchase from the main café.
For additional guidance, please see WHO's Q&A on Coronavirus or check for similar in your respective home countries.
We are offering our Book with Confidence Commitment to provide greater flexibility and peace of mind during the uncertainty caused by Coronavirus (COVID-19).
For those travelling on group and package tours, special conditions apply. Please contact the point of contact where your booking was made.
CORONAVIRUS - PASSENGER FAQs
We understand that many of our passengers will have questions regarding future travel plans in light of the developing situation surrounding Coronavirus (COVID-19). To help, we have compiled the answers to some of our most frequently asked questions. Read more here.
NOTICE REGARDING FACE MASKS OR FACE COVERINGS
All passengers* are required to wear face masks or face coverings whilst in our UK & IOM Terminals or on board our vessels when travelling with us. The safety of our passengers and crew is our number one priority, and we ask that all customers arrive at our ports prepared and with their own face mask or face covering.
* Children under the age of 11 and individuals with a breathing condition, illness or disability that prevents or hinders them from wearing a face covering are exempt from this requirement.
Here is some guidance from Public Health England on how to wear and make a cloth face covering.
The Isle of Man Steam Packet Company has been awarded the Safe, Clean, and Legal™ COVID-19 Accreditation by tourism and hospitality quality assessors Quality in Tourism in conjunction with Visit Isle of Man, reassuring our customers that their safety is a priority.
Being awarded the Safe, Clean and Legal™ COVID-19 accreditation means we have been assessed and graded as safe and compliant based on a number of strict factors. Assessment criteria includes:
- Cleaning protocols and compliance
- Public safety measures
- Staff training
The assessment is performed by a third party and is subsequently performed annually. The accreditation, which is ratified by Public Health Isle of Man has been adopted by over 10,000 businesses across the UK, Europe, Jersey Guernsey and the Isle of Man and provides consumers with the confidence that the properties and businesses that have been awarded the accreditation are following strict cleaning protocols and safety measures.