The Coronavirus (COVID-19) continues to be a global concern and the situation has our fullest attention. The safety of our customers and employees is our top priority. We are monitoring updates and guidance from authorities and health organisations and have a range of options and back-up capacity should the need arise to help maintain lifeline services.
On board our vessels and at our ports, we are taking precautionary measures to prevent any spread of the Coronavirus:
- Our vessels have established procedures for any passengers who contract the virus, including quarantine measures.
- Increased frequency of preventive cleaning and disinfection of “Hand Contact Point Hotspots” such as door handles, access touchpads, telephones etc.
- The vessels’ crew are subject to strict measures and hygiene requirements.
- Information supplied on hygienic measures based on the World Health Organisation’s guidelines.
In the interest of the safety of our customers and crew the following additional measures have been implemented on board:
- Food service will be limited to a reduced hot food menu (cooked to order), pre packed sandwiches/salads, snacks and canned/bottled drinks.
- Bottled/canned beer and wine will be available from the main café as the bar will be closed so that additional cleaning duties can be undertaken by crew member usually manning the bar.
- The shop will be closed. Home essentials such as bread and milk will be available to purchase from the main café.
- Only contactless payments will be permitted to reduce physical contact. No cash transactions will be possible.
For additional guidance, please see WHO's Q&A on Coronavirus or check for similar in your respective home countries.
We are offering our Book with Confidence Commitment to provide greater flexibility and peace of mind during the uncertainty caused by Coronavirus (COVID-19).
For those travelling on group and package tours, special conditions apply. Please contact the point of contact where your booking was made.
CORONAVIRUS - PASSENGER FAQs
We understand that many of our passengers will have questions regarding future travel plans in light of the developing situation surrounding Coronavirus (COVID-19). To help, we have compiled the answers to some of our most frequently asked questions. Read more here.
NOTICE REGARDING TT 2021 (30/11/2020)
The Isle of Man Government has confirmed that TT 2021 has been cancelled as a consequence of the ongoing COVID-19 pandemic.
You can read here how we will be assisting passengers who were due to travel to the event with the option to rebook for TT 2022 or cancel their booking and receive a full refund.
NOTICE REGARDING ISLE OF MAN BORDERS & PASSENGER TRAVEL (Updated 03/09/2020)
The Isle of Man Government closed its borders on Friday 27 March 2020. There are currently travel restrictions in place for Isle of Man residents and visitors.
Isle of Man Residents
The Isle of Man Government will permit Isle of Man residents to travel off-Island and return, providing that they strictly follow travel and self-isolation rules.
The Isle of Man’s borders will remain closed to non-Island residents until further notice.
Full details can be found on the Isle of Man Government’s Travel Advice page. Please ensure that you understand the travel restrictions in place before making a reservation with us.
We shall continue to follow Isle of Man Government’s guidance on this matter.
NOTICE REGARDING FACE MASKS OR FACE COVERINGS
All passengers* are required to wear face masks or face coverings whilst in our UK & IOM Terminals or on board our vessels when travelling with us. The safety of our passengers and crew is our number one priority, and we ask that all customers arrive at our ports prepared and with their own face mask or face covering.
* Children under the age of 11 and individuals with a breathing condition, illness or disability that prevents or hinders them from wearing a face covering are exempt from this requirement.
Here is some guidance from Public Health England on how to wear and make a cloth face covering.