Career Opportunities with the Isle of Man Steam Packet Company
Having operated on the Irish Sea since 1830, the Isle of Man Steam Packet Company has long understood that its people are key to the success of the business. Through thick and thin the Steam Packet Company has provided a vital service to the Isle of Man, transporting goods and passengers in and out of the island in all seasons.
As an essential service for the Island’s economy the Steam Packet Company takes great pride in recruiting, training, supporting and developing great people.
Have you ever considered a career at the Isle of Man Steam Packet? Here are our latest opportunities.
Current vacancies
Seasonal Security Guards – Based at Liverpool Terminal
We are seeking to employ a number of seasonal security guards based in Liverpool Terminal. This role is a fixed term position from 13 March 2023 until 30 September 2023.
About the role
The Security Guard will be responsible for providing a quality, professional service to all of our customers travelling on-board our vessels.
The main responsibilities of a Security Guard will be:
- Mooring and un-mooring of vessels
- Marshalling Passenger Traffic
- Administration work, making bookings and processing payments
- Greeting customers with a polite and professional manner
- Keeping customers informed of sailing arrivals and departures
- Dealing with incoming enquiries from other departments
- Ensuring customer satisfaction at all times
Skill / Qualification Requirements
The skills and qualifications that the successful candidates are expected to have include:
- Excellent communication skills
- A friendly and approachable manner
- Driving License would be an advantage
The Liverpool terminal is a seven day operation, and successful candidates would be required to be available for weekend and shift work on a roster basis.
To apply send your CV (.doc or .pdf) to either [email protected] or [email protected] . Closing date 27 February 2023. Start Date 13 March 2023.
Seasonal Passenger Services Assistants – Based at Liverpool Terminal
We are seeking to employ a number of seasonal customer services positions based in Liverpool Terminal. This role is a fixed term position from 13 March 2023 until 30 September 2023.
About the role
The Passenger Services Assistant will be responsible for providing a quality, professional service to all of our customers travelling on-board our vessels.
The main responsibilities of a Passenger Services Assistant will be:
- Receiving all customer enquiries and bookings either at the counter or over the telephone
- Passenger check-in duties which includes foot and car passengers
- Receiving with customer complaints
- Greeting customers with a polite and professional manner
- Keeping customers informed of sailing arrivals and departures
- Receiving incoming enquiries from other departments
- Ensuring customer satisfaction at all times
Skill / Qualification Requirements
The skills and qualifications that the successful candidates are expected to have include:
- Excellent communication skills
- A friendly and approachable manner
- Previous experience in a customer service environment would be desirable
The Liverpool terminal is a seven day operation, and successful candidates would be required to be available for weekend and shift work on a roster basis.
To apply send your CV (.doc or .pdf) to either [email protected] or [email protected] . Closing date 27 February 2023. Start Date 13 March 2023.