The Coronavirus (COVID-19) has impacted travel globally. The safety of our customers and employees continues to be our top priority.
The Isle of Man Government is planning a staged transition in opening its borders, with details still to be finalised and dates subject to change. The first step of the transitional journey commenced on 1st May, with close family allowed to visit once more. Government hope that by 28th June that we’ll be in the position to be able to welcome all visitors. Further details can be found on the Isle of Man Government’s Exit Framework page.
We are monitoring updates and guidance from authorities and health organisations and have a range of options and back-up capacity should the need arise to help maintain lifeline services.
COVID-19 Safety Measures
On board our vessels and at our ports, we are taking precautionary measures to prevent any spread of the Coronavirus:
- Our vessels have established procedures for any passengers who contract the virus, including quarantine measures.
- Increased frequency of preventive cleaning and disinfection of “Hand Contact Point Hotspots” such as door handles, access touchpads, telephones etc.
- The vessels’ crew are subject to strict measures and hygiene requirements.
- Information supplied on hygienic measures based on the World Health Organisation’s guidelines.
In the interest of the safety of our customers and crew the following additional measures have been implemented on board:
- Food service will be limited to a reduced hot food menu (cooked to order), pre packed sandwiches/salads, snacks and canned/bottled drinks.
- Bottled/canned beer and wine will be available from the main café as the bar will be closed so that additional cleaning duties can be undertaken by crew member usually manning the bar.
- The shop will be open throughout the sailing with limited access of two passengers at a time. Home essentials such as bread and milk will be available to purchase from the main café.
- Only contactless payments will be permitted to reduce physical contact. No cash transactions will be possible.
For additional guidance, please see WHO's Q&A on Coronavirus or check for similar in your respective home countries.
We are offering our Book with Confidence Commitment to provide greater flexibility and peace of mind during the uncertainty caused by Coronavirus (COVID-19).
For those travelling on group and package tours, special conditions apply. Please contact the point of contact where your booking was made.
CORONAVIRUS - PASSENGER FAQs
We understand that many of our passengers will have questions regarding future travel plans in light of the developing situation surrounding Coronavirus (COVID-19). To help, we have compiled the answers to some of our most frequently asked questions. Read more here.
NOTICE REGARDING FACE MASKS OR FACE COVERINGS
All passengers* are required to wear face masks or face coverings whilst in our UK & IOM Terminals or on board our vessels when travelling with us. The safety of our passengers and crew is our number one priority, and we ask that all customers arrive at our ports prepared and with their own face mask or face covering.
* Children under the age of 11 and individuals with a breathing condition, illness or disability that prevents or hinders them from wearing a face covering are exempt from this requirement.
Here is some guidance from Public Health England on how to wear and make a cloth face covering.